Payment Options

Coverage & Payment

Understanding your coverage options for non-medical home health services in Ohio.

Ohio Medicaid Waiver

We accept services authorized through Ohio Medicaid Waiver programs, including Ohio Home Care Waiver. Your case manager coordinates authorization.

MyCare Ohio

Compliant with Next Generation MyCare Ohio managed care plan requirements for dual-eligible individuals receiving Medicare and Medicaid benefits.

Private Pay

Flexible private pay options are available for individuals not covered by Medicaid waiver programs. Contact us to discuss rates and scheduling.

Caregiver assisting a client at home with mobility support

Questions About Your Coverage?

Not sure what you qualify for? Call us at +1 (513) 413-4490 and we'll help you understand your options.

How It Works

Getting Your Services Covered

Contact Your Case Manager

Your waiver or MyCare Ohio case manager assesses your needs and determines eligible services.

Request Arlo Health Services

Ask your case manager to refer you to Arlo as your provider of choice.

We Receive Authorization

We receive the referral, then match you with the right caregiver to begin services.

Private Pay Clients

Care Without Waiver Coverage

If your family is not using Medicaid waiver services, we can still provide dependable in-home support through private pay arrangements.

Who private pay is for

A good fit for families not enrolled in a waiver program, who need services before public coverage is in place, or want support beyond authorized hours.

How private pay works

We talk through routine, support needs, preferred schedule, and location, then build a care plan around your hours and tasks.

What private pay can include

The same non-medical support offered elsewhere: personal care, homemaker help, companionship, respite, meals, and mobility assistance.

Areas We Serve

Hamilton County Communities

We provide non-medical home health services across Cincinnati and surrounding Hamilton County communities, with focused local coverage.

Core Service Area

Cincinnati, Norwood, Reading, Silverton, Saint Bernard, Fairfax, Mariemont, Madeira, Montgomery, Blue Ash, Kenwood, Hyde Park, Westwood, White Oak, and nearby communities.

Townships & Surrounding Areas

Anderson, Columbia, Delhi, Green, and Sycamore Townships, Forest Park, Sharonville, Springdale, Loveland, Harrison, and other Hamilton County locations.

Not Sure If We Cover You?

If you do not see your neighborhood listed, call us. If your home is in Hamilton County or nearby, we can quickly confirm availability.